Questions & Answers
1. I just purchased a Sub-Zero refrigerator, what are the
electrical requirements for installation?
Answer: Required is 115 volts, 60Hz, and one dedicated 15 amp
circuit.
2. Do Sub Zero units run more often than the competitors?
Answer: No. It may appear so, but because there are two
independent systems and compressors in our Sub Zero products. Therefore, the
freezer compressor could run, followed immediately by the refrigerator
compressor. This may give the illusion that one or the other is running
continuously. Also, there is a low voltage fan that cools the condenser even
when the compressor is not running.
3. How will I know if the icemaker is on in my 600/700 Series
unit?
Answer: The word ICE will appear in the LCD display by the
freezer temperature.
4. How do I clean the interior of my Sub Zero?
Answer: Clean with a mild soap and warm water. DO NOT use
abrasive cleaners as they may scratch interior surfaces.
5. How do I clean my stainless steel unit?
Answer: We recommend Signature Polish or Classic Stainless
Steel Cleaner, for all stainless steel surfaces. You can purchase these items
at Trevarrow, Inc. simply by calling 1-800-482-1948.
6. Can you instruct me on how to properly vacuum my
condenser? How often should I vacuum my condenser?
Answer: It is important to vacuum your condenser every 3 to 6
months. Click here for step-by-step instructions. Vacuuming your condenser
could prevent a future service call for a unit not holding its temperature. The
number one service call we receive is the result of a dirty condenser.
7. What is the required water supply line for the icemaker in
my unit?
Answer: A ¼ inch (O.D.) copper tubing for units containing an
icemaker.
8. I have an older Sub Zero. Can I replace the wire shelves
with the new glass shelves?
Answer: The newly designed shelves are slightly different in
size due to added features for energy efficiency.
9. Are the door handles included with my overlay unit?
Answer: Overlay units are designed so that you can work with
your dealer or designer to place handles that match your décor on them.
10. If the unit arrived and was lying on its side, how long
before I can plug it in?
Answer: To prevent damage to your sealed system, you must allow
the unit to stand upright for at least 24 hours before plugging in the unit.
11. Can 200/300/500 Series door panels be used on the 600
Series?
Answer: Yes, in most cases. Please refer to the Sub Zero Design
Guide ( Insert http://www.subzero.com/subzero/subzeropdfs/szdesignguide.pdf)
and always compare your current panel dimension with Design Guide
specifications before making panel changes to your unit.
12. What is the recommended temperature setting for the
refrigerator or freezer?
Answer: 38' for the refrigerator and 0' for the freezer
13. How long does it take for my icemaker bin to fill after
installation or if the unit has been off for extended period of time?
Answer: 48-72 hours.
14. What is considered typical ice production for 600 Series
units with an icemaker?
Answer: 8 cubes every two hours.
15. Can I use a water filter on the water line that supplies
my ice & water dispenser?
Answer: Yes, an inline filter is recommended for water with
high sediment ( a Reverse Osmosis system should not be used)
16. Can I replace my 200/300/500 series unit with a 600
Series?
Answer: Yes. Exterior dimensions have remained the same. Please
contact your local Sub Zero dealer or refer to the Sub Zero Design Guide
(insert http://www.subzero.com/subzero/subzeropdfs/szdesignguide.pdf to assist
in model selection.
17. My family and I are going on vacation soon, how should I
prepare my Sub-Zero refrigeration unit?
Answer:
For short vacations: Remove all perishable items. Shut off the icemaker.
See Icemaker Operation on page 7. Do not change the settings of your controls.
For extended vacations: The control (s) to your refrigerator or freezer
should be shut off. Empty all contents in the refrigerator/freezer and wash,
rinse and dry interior of unit.
Vacant homes: If for any reason this unit is put into service on a
temporary basis and later shut off, the control (s) to the refrigerator or
freezer should be shut off.
For extended vacations or vacant homes, you should block door(s) open slightly.
About one inch, so fresh air can circulate and keep interior dry. You should
also turn off power to the unit or loosen slightly.
Caution: The moisture developed during eve the shortest amount of running timer
could attack the metal parts if the doors are left closed after shutting down.
Be sure the doors are blocked open after any operation.
18. I was told that if I do not clean the condensers on my
refrigeration unit regularly that my refrigerator may not hold its temperature
and could make me feel there is need for a service call. Is this true?
Answer: True. Your condensers require regular maintenance just
as any of your other major appliances. Below you will find tips on maintaining
and cleaning your Sub-Zero Appliance.
General Cleaning: For General cleaning of the refrigerator and freezer interior
surfaces and removable parts, wash with a mild solution of soap and water to
which a small amount of baking soda has been added. Rinse and dry thoroughly.
Avoid getting water on lights and/or control die.
Important Notice: This should be performed every 3 to 6 months under
normal use and living conditions.
Caution: For maintenance and cleaning, the circuit breaker to the refrigerator
should be shut off and protective gloves worn.
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